Very professional and knowledgeable. I had to change my service type at last min and it was accommodated immediately in a very professional and helpful way.
Excellent installation service by Gerardo Martinez from AAA water systems. He was punctual and explained all sections of the system in detail.
Technician Royce Mashburn was very personable. He was also extremely knowledgeable and paid attention to details.
Excellent service provided by AAA water system. Alfonso was very nice, cooperative and answered all my questions. Customer friendly and understand from customer prospective. I recommend AAA water system to our community.
Great service. Friendly tech. That is why I will always recommend AAA Water.
Professional service, knowledgeable, friendly and patient. Great guy. Thanks so much
Royce is always very polite and very personable, and he does a thorough job, he also explains everything to me so I understand the issues, love this kid 🤠
I was impressed how professional and experienced staff was. I received all answers to my questions and I had no doubt that I want to keep going with AAA water systems. I have ordered a whole house filtration system, drinking water system and water... softener. More than satisfied!read more
He was courteous, helpful and did everything I asked!!! I love this Company
The presentation was excellent and very informative. All questions were answered and we were given more information than we could have asked.
Excellent at work and gave good tips of how and when to load salt!! Very well knowledged person!!
Friendly and informative personnel. Al from sales helped me determine what was suitable for my needs while Michael from the install side did a clean and professional job. Both went above and beyond in their scope and really looked out for me with... smaller details to make the install greater than what was promised. Looking forward to seeing how well this system performs!read more
Technician tested my water and said we needed the next number disk and replaced it. Very friendly and asked if I had additional questions. Customer service is great.
BEST WATER SYSTEM BY FAR!!! For years we had Culligan and my soft water system kept breaking down. Every time they came over to fix it, it cost over $200 bucks. Finally the motherboard completely broke down. It would randomly shut off during the... night and it was so LOUD too. UGH I hated it and was about to give up on soft water except I have very sensitive skin and soft water is really good for not only my skin but it makes my housecleaning a breeze because the hard water deposits don't build up.EVERYTHING is perfect and so much better with AAA. It's a perfect name for them too -- AAA, because it's THAT GREAT! I love my twin system and how effortlessly it runs, my water is just so smooth and silky and my skin doesn't itch anymore and is so soft. My bathrooms sparkle with soft water!!I just can't even express how much I love this system. It's beautiful to look at too, nice and small and compact and such EXCELLENT quality. I've been so happy with it that I called them back and had them replace my Culligan water purification system in our kitchen and now I have perfect, clean drinking water with clean ice too!! Thank you so much, my. goodness the AAA staff and installers are all so nice and customer service is excellent. You can't get better than AAA Kinetico Water systems!!! They truly go the EXTRA MILE!!!read more
The technician was friendly. He explained everything thoroughly. The issue was resolved
1st off, Al arrived on time. He asked a few questions then started to survey my house. He was attentive but most importantly he explained the choices in the market and different types of systems available. He performed a water test and we looked at... the water data on line for this area. Al is thorough, he answered many potential questions before I could ask. If my system works as well as Al, I’ll be very happy.read more
Been with AAA water for over 12 years. They do nothing short of magic with our well water. Thanks to the whole team!
Very professional, got the job done right. Arrived in the time window
Scott was super as is EVERYONE at AAA Water. On time, friendly, professional, and knowledgeable.
Alfonso fixed the leak and replaced the carbon of my Kinetico water softener. He was very professional.
Highly professional and exceptional Service
Very polite. After work was done Sam cleaned up very well
I was looking for a water softening/cleaning system for my house. Came across Kinetico and AAA Water Systems. Sanjay Narayan came over and explained everything in detail. He also made sure to show us how hard the water was in our house. After he... left, I had few more questions about the system and hard water in general which he kindly responded in timely manner and that too in detail. I was very impressed with the amount of time Sanjay spent explaining and ensuring that we were taken care of. And once, the system was installed in my house he got in touch with me and made sure everything went smoothly. He also made sure to come to my house and check the completed work and check the water (hardness). Overall, an amazing experience from start to finish. I would highly recommend Sanjay and AAA Water systems (Kinetico). You cannot go wrong.read more
Was recommended to get a water softener. Didn't know a thing. Sales Rep (Marqus, M.) was very professional and shared his knowledge with me in regards to how water is being cleaned. Also gave me a discount on both my new water softener and RO filter... system. I would highly recommend this company if you live in an area with hard water. Also thanks to Samuel C. Did a clean installation was done in one day.read more
I was super happy for being able to connect with the company especially with Marqus M.(Sales Consultant) as he is knowledgeable, informative, energetic, helpful, friendly, hard working guy (he even went back to check the quality of the water a week... after the installation) and fun not to mention all those people in the office who have been extremely helpful to organize from the consultation to installation which was done by Hamza B.( installer) which is up to my expectations.They are highly recommended.Thank you so much and will try to recommend the company to friends and family.read more
Every person at AAA Water Systems was fantastic, responsive. Our installation looks fantastic and we are very happy with the results. We are drinking the water, no more egg smell, showers are fantastic.. no more itching from the hard well water.... Highly recommend.read more
I have used AAA services for the last 15 plus years. We believe they are the best and very professional, offering the highest quality service on my Kinetico water system.When called, they respond very quickly. We are fortunate because we have... never had any problems with our system. every since our system was installed, we have noted a definitive difference in our water, both in taste and when washing.read more
System works great and a good investment for our household.. I feel better having cold and hot water for drinking and making Instant coffee or tea. Being separate from my water that does my laundry and bathing. Was a very expensive investment but... well worth it. All your staff from you company are friendly polite and helpful. Thank you Kinetico AAA water systems.read more
AAA Water Systems installed a water softener for my home water system and reverse osmosis for drinking water. It is difficult to describe the difference the Kinetico System made over the system that was replaced.No more scaling and the shower water... feels great now.Our drinking water is incredible and we have all started drinking more water because of this. We have become addicted to good tasting water.Tony Soltani and his team also provide an annual service which is well worth it. AAA Water Systems is top shelf and I would highly recommend them! High integrity, high quality people and products.Sincerely, Paul Noreenread more
We have owned our water system since 2004 and couldn't be more pleased. Had one before and will have one after. The beauty of the system is that it doesn't use any house electricity. It operates on its own through mechanical means (amount of water... flow) to operate and regenerate. It is a very reliable system which has never broken down if 16 years! I recommend it completely.read more
Wonderful staff. System works beautifully. A good investment!
I’ve had this water softener for years and I love it! The customer service are awesome as well. I definitely recommend.
I feel so much better our family has cleaner drinking water! I have been considering getting a whole house water purification system and found Kinetico by AAA Water Systems. We had an appointment with Damian Fernandez. He was so nice and took the... time to make sure we understood how the water system works and answered all of our questions. I was also horrified that the water test showed that what we had been drinking barely met regulations.The installation only took one day to complete. Jessie was courteous and confirmed my preferences before installing the system. The tanks take up much less space in our garage than I thought. Then Jessie walked through how to turn it off and on as well as how to maintain it. In the end I'm very pleased with the service and product!Here are a few things to consider... laundry pods have too much detergent and will stain your clothes. After the system is installed you'll need much less detergent (money saver) for the washer and dishwasher. Also you'll need to decide where you want your untreated water faucet to be. I chose inside the garage with the treatment system but I wish I would've chosen the outside faucet so I can water my plants with that water. Also if you're like us with conserving water in this drought, keep in mind you can't use the grey water from the house in your yard or garden. The treated water is not good for plants. Your house plants need to be watered with the hard, untreated water.read more
We had a fantastic experience with AAA Water Systems...Damien did not try to oversell our needs and found the right system for us! Installation went seamless...Jesse was very thorough and did an awesome job. Overall experience was AAA+ !!!
We had a great consultation by Damien of our water system! He took his time to explain everything and answered all our questions thoroughly from the water system to the testing of the system and made the financial process a breeze. I highly... recommend any home owner to schedule an appointment with Kinetico and ask for Damien!read more
Our experience was great with Kinetico. Shout out to Damien who was so knowledgeable with the products and water system in general. He definitely took care of us. Jesse and Able came in and installed everything and did a seamless job. Everyone was... very professional and now we're loving our NEW water. It's only been a few days since installation and we've noticed a difference with our skin which was one of the main reasons why we wanted the system. I would definitely recommend this company to my friends and family. Thank you Kinetico.read more
AAA Water Systems services were excellent. We have installed AAA Kinetico water system for our home. The system works perfectly well for Pleasanton water (such a hard water).Michael and Tony walked in and educated us with equipment knowledge,... maintenance information and tips to keep up the system healthy.Thanks a ton Michael & Tony!!!!!read more
"No other water softener products are necessary except for Kinetico!" My Best, M.L.
Good place to get the Kinetico Water System and the replacement parts.
I just wanted to say how happy I am to be a customer of AAA water systems. Kinetico. They came out and serviced one of our water treatment units that was not working correctly. The rep came out and solved the problem with some great reasoning. ... She came up with a simple solution rather then creating a big deal. Today I got a call from the service manager to check how things went with the service call along with some tips for how to keep the equipment running smoothly. I must interject that they did not install the equipment but are pleased to service it. Other companies would most likely suggest to replace. Some day it will need to be replaced and I know they will provide me with good choices and and a smooth installation. Thank you AAAread more
We had a pleasant experience with Felix and the company. Felix came to our house shortly after we requested a house visit through Kinetico website, and he performed the water test at our place and he answered all our questions about the system. We... were impressed by the results of the test and decided to go with Kinetico. Felix was easy to work with and knowledgable about the products, thus we were able to cut a deal on the same day. We'd recommend him for anyone who's interested in Kinetico products.read more
These guys are the best. They are quick, professional and very knowledgeable. I highly recommend AAA Water.
Instalation and Customer service are great.
Whether you already have a water softener or you are in need of one, you NEED to go with Kinetico. The customer service is ridiculously awesome. I am typically a “bargain shopper” when it comes to everything but my father-in-law recommended this... company and now I know why. First, they were so professional. Damian (who was fantastic and knowledgeable) showed up on time, called before he arrived, and wore a mask the entire time. He even put on little booties to cover his shoes. He never talked down to us or made us feel dumb for not knowing anything about water. Second, he scheduled the install right there and explained all the options for payment. Before he left he made sure we fully understood what we choose and why we chose it. Third, our install was awesome. The installer, Jesse, was also professional and told us everything we needed to know before he left. He even gave us some special scoops for our detergent because now we don’t have to use as much! I usually don’t leave reviews but this one NEEDED to be reviewed.read more
Seamless experience with the installation and follow up. Highly recommended.
I wanted to wait at least a week of use of our new water softener from Kinetico. Thanks to MIKE and the installers SAM and ABLE (apologies if i misspelled your names.MIKE threw the sales pitch. We wanted quotes from Kinetico and another 'new'... type of water softener company. However for my wife and i, our factor was price and Kinetico was cheaper but also sold us on the operation system. Another main factor for me was the use of electricity/power for the unit. Kineticos unit does NOT need power. It uses the force of the water coming into your home to operate. It also does NOT drop water pressure in your house. Mike noted that the tech isnt old, it isnt new, but it just WORKS. Its bulletproof. After a week we can literally SEE and FEEL the difference.SAM and ABLE installed our unit within the day. They were so courteous and respectful and also efficient. They did such a clean install where the piping is subtly routed which i loved.Dont hesitate with these guys. Thank you!read more
Great product - Great water purification and install was excellentTop Notch all the way around!!!
Meet with Damien Fernandez today. Got here on time called before arrival. Made sure we got all the information needed and helped us get the system that was best for our home.
Damian was awesome!!!!Had a slight mixup at first. Company sent us email and sent another to their rep. The company gave the rep the wrong phone number, so he could not get a hold of us to confirm appointment.All good! Damian contacted us and... told us what happened and even showed us the email, that his company sent, in error.He rescheduled to a time that was convenient for us and came out!He was awesome! Friendly yet very professional! Went above and beyond with all the questions we had!Did not try to sell us anything, let the system talk for itself!Purchased a new system as we had our current Kinetico system for over 30 years!!! Awesome company!Highly recommend!!!Ask for Damian!read more
100% satisfaction. We enjoy the pure and clear water from tap.