A water softener is a device that uses ion exchange to remove minerals like calcium ions, potassium chloride, and magnesium from hard water. Scaling and buildup in drainage systems, appliances, and water fittings can be caused by hard water. Water softeners increase the effectiveness and longevity of these systems by removing minerals and preventing skin irritation and mineral buildup on garments, utensils, and surfaces.

Water softening system devices can be salt-based or salt-free, however the salt-free ones aren’t technically true water softeners.

What is Hard Water?

Hard water contains a large concentration of minerals, particularly calcium and magnesium. These elements reach the water supply as it flows through geological formations and soil layers, and they are completely safe for human consumption. However, they can create a variety of issues in both residential and commercial environments. Hard water is a widespread issue in many parts of the globe, and it can be recognized by the accumulation of limescale on fixtures, pipelines, and appliances.

Hard water buildup on shower head

There are numerous detrimental impacts of hard water on our everyday activities. To begin with, hard water makes lathering soap and shampoo more difficult, resulting in product waste. Furthermore, hard water can leave a soapy coating on skin and hair, causing dehydration, irritation, and hair shaft damage. It can also lead to skin problems like acne and dermatitis.

Hard water can cause a variety of issues in the home, including scaling and accumulation in drainage systems and equipment such as dishwashers, washing machines, and water heaters. This accumulation can shorten the lifespan of these products and raise upkeep and cause endless appliance repair bills. Hard water can also leave stains and blotches on plates and glasses and leave garments looking drab and dingy after cleaning.

Hard water can have a detrimental impact on commercial locations such as restaurants and hotels too. Limescale buildup in commercial kitchens can clog pipes and faucets, causing apparatus harm. In motels, hard water can lead to bad encounters for visitors due to skin and hair dryness and discolored water fixtures.

Overall, hard water can create a variety of issues in both residential and commercial situations. Installing a water conditioner can help to alleviate these problems by eliminating the minerals that create hard water, resulting in improved quality water for everyday use.

What is a Water Softener?

A water softener is an appliance that uses ion exchange to eliminate minerals like calcium and magnesium from hard water. Hard water is softened by sending it through a resin layer where minerals are swapped for sodium ions. To keep its ion exchange capability, the resin beads are occasionally recharged with salt.

How a water softener works

There are different types of water softeners available in the market. The most prevalent variety is the salt-based one, which use a brine solution to regenerate the resin beads. These water softeners require routine upkeep, such as salt replenishment and brine reservoir cleaning.

To eliminate minerals from water, salt-free water systems use other methods such as reverse osmosis, magnetic or electrical fields, or chelation. These water softeners require less upkeep but may not be as efficient as salt-based devices in removing minerals.

Using a water softener has several advantages. To begin with, softened water can enhance the flavor and texture of consuming water. It can also help to reduce scaling and buildup in water systems and appliances, extending their life and lowering upkeep and replacement costs. Softened water can also improve the washing and upkeep of domestic items like plates and garments, as well as reduce the quantity of soap and detergent required.

Softened water can also improve personal cleanliness by lowering the risk of skin irritation and dehydration caused by hard water.

How Water Softeners Work

The process of water softening

The ion exchange method is what water softeners use to take things out of hard water, like calcium and magnesium, to make it easier to drink. Sending hard water through resin beads, where the minerals in the water are exchanged for sodium ions, is part of the process of softening water.

At the end of this process, the hardness of the water is lessened. Salt is sometimes added to the resin beads to keep the amount of ion exchange resin at a uniform level.

Overview of the different types of water softeners

There are salt-based and salt-free water systems which aren’t technically water softeners. The regeneration of the resin layer and the removal of impurities from the water are both accomplished through the use of a brine solution in water softeners that are based on salt.

Kinetico water softener model 2030

In order to eliminate minerals from the water, salt-free water systems utilize alternative processes and technologies such as chelation, reverse osmosis, magnetic or electrical fields, and so on, but these are not technically water softeners because they don’t actually remove hard water minerals from the water.

The components of a water softener system

A water softener system will typically include a few different components, the most common of which are a resin tank, a brine tank, a control valve, and a distribution tube. While the brine tank is where the salt that is used to replenish the resin bed is stored, the resin tank houses the resin beads that are responsible for filtering out the elements from the water.

The control valve is responsible for regulating the passage of water throughout the system, and the distributor tube is responsible for distributing the water in an even manner over the resin substrate.

Benefits of using a Water Softener

Soft water makes laundry softer too
  1. Improved water quality and taste: When the water is soft it is devoid of minerals that can make water hard and disagreeable to consume, such as calcium and magnesium. Water that has been softened tastes and smells better, making it more pleasurable to consume.
  2. Reduced buildup and scaling in plumbing systems and appliances: Over time, hard water can create mineral accumulation in plumbing systems and equipment. This can result in blockages, decreased water movement, and other plumbing problems. This type of water aids in the prevention of this buildup, resulting in improved water movement and fewer fixes.
  3. Extended lifespan of plumbing systems and appliances: Mineral accumulation can also cause corrosion and other harm to water systems and equipment, reducing their lifetime. Soft water aids in the reduction of this accumulation, resulting in more durable systems and equipment.
  4. Reduced maintenance and repair costs for plumbing systems and appliances: Soft water can help to reduce the need for upkeep and fixes on plumbing systems and appliances by avoiding mineral accumulation. Over time, this can result in substantial expense savings.
  5. Softer and Brighter Fabrics: Hard water can cause mineral deposits to build up on fabrics over time, leaving them feeling stiff and looking dull. Soft water helps to prevent mineral buildup, keeping fabrics soft, fluffy, and vibrant. Your clothes may feel more comfortable against your skin and maintain their color and texture for longer.
  6. Improved performance of personal care products such as shampoo and soap: Personal hygiene items, such as shampoo and soap, can be compromised by hard water. Soft water enhances the effectiveness of these items, resulting in healthier skin and hair.
  7. Healthier and more comfortable skin: Dryness, itchiness, and other skin irritations can be caused by hard water. Soft water may help rid you of these problems, resulting in better, softer skin.
  8. Reduced risk of skin irritation and dryness: When compared to hard water, soft water requires a smaller amount of cleanser and detergent to achieve the same level of cleaning. This may result in financial benefits as well as a reduced impact on the surrounding surroundings.
  9. Reduced need for soap and detergent: To accomplish the same cleaning outcomes as hard water, soft water needs less soap and detergent. This can lead to expense savings and a smaller environmental effect.
  10. Improved energy efficiency of water heaters: The accumulation of minerals in water heaters can reduce the efficiency of the heating process, which in turn can result in higher energy bills. The protection of this buildup can be aided by using soft water, which will ultimately result in more efficient water heaters and lower monthly energy costs.
  11. Reduced water spotting and streaking on dishes and glassware: Water spotting and streaking on plates and glasses can make them appear unclean even after cleaning. This problem can be mitigated by using soft water, which results in cleaner plates and glasses.

How to Choose the Right Water Softener?

Choosing the correct whole-house water softener for your home can be a difficult job, as there are numerous kinds of softeners on the market. Salt-based, salt-free, and magnetic water softeners are all popular kinds.

Each type has advantages and disadvantages, so it is critical to study and compare them before making a choice. Some factors you have to consider when choosing the right water softener are:

  • Water hardness level: The sort and quantity of water softener you require will be determined by the hardness level of your water supply. You can test the hardness of your water with a testing kit or by calling your local water company.
  • Water usage: The amount of water used by your household each day will help you determine the capacity of water softener you require. A bigger family will need a higher-capacity water softener to be able to do the job well.
  • Water softener type: Salt-based softeners and salt-free water systems are the two primary categories available. The water softeners that use salt as their primary ingredient are by far the most common and much better at softening the water.
  • Regeneration cycle: The frequency with which a water softener’s regeneration cycle must take place in order to clear away built-up mineral deposits is referred to as the cycle’s “regeneration cycle.” Even though a shortened regenerative cycle has the potential to be more effective in preventing mineral buildup, a longer cycle has the advantage of being more convenient.
  • Maintenance requirements: Certain water softeners call for regular maintenance, such as replenishing the salt supply or changing the filter. Think about how much maintenance a water conditioner needs before you go out and purchase one so you can make sure it will work with your routine.
  • Budget: The cost of a water softener can vary greatly, with salt-based systems typically costing more than salt-free systems. When selecting a water softener, consider your budget, but bear in mind that a higher-priced filtration system may save you money in the long run by lowering upkeep and repair costs.
  • Brand and reputation: Select a reputable company that has a track record of making high-quality water softeners. Look for consumer feedback and evaluations to ensure that the water conditioner you select is dependable and effective.
  • Installation and warranty: When selecting a water softener, consider the installation procedure and the manufacturer’s guarantee. Check that the device is simple to install and comes with a warranty that will provide sufficient security in the event of a problem.

Conclusion

In conclusion, a water softener is an appliance that can remove hardness minerals like calcium and magnesium as well as other minerals from water, resulting in softer and better grade water.

Hard water can lead to a variety of issues, including scale buildup, reduced device effectiveness, and dry skin and hair. You can experience the advantages of soft water by investing in a water softener, such as cleaner dishes and laundry, longer-lasting equipment, and better skin and hair health.

Access to pure, soft water is essential in our everyday lives, and a water conditioner can help with hard water issues. As a result, it is critical to consider purchasing a water conditioner for your house or company, taking into consideration variables such as water hardness, device size and capacity, and budget. You can enhance the quality of your water and experience the advantages of softer, cleaner water in your everyday life by doing so.

Frequently Asked Questions (FAQs)

How often do I need to add salt to my water softener?

The regularity with which salt is added to a water softener is determined by the size of the device and the degree of the hardness of the water. A home water softener reservoir should be refilled with salt every 4 to 6 weeks. However, it is advised that the salt level be checked on a frequent basis and that salt be added when the level goes below one-third full.

Is it safe to drink softened water?

Water softening process does not introduce any harmful chemicals to the water, so drinking soft water is usually deemed harmless. Due to the higher sodium level, some individuals may find the flavor of soft water unpleasant. It is essential to note that soft water may not be appropriate for individuals following a low-sodium diet because it may increase their daily sodium consumption. In such situations, a distinct tap for unsoftened water or a reverse osmosis device for drinking water can be added.

Can a water softener remove other contaminants from water?

A water softener is mainly intended to eliminate hardness minerals from water, such as calcium and magnesium. While it can decrease the amounts of some other pollutants, such as iron and manganese, it cannot remove all contaminants, such as bacteria, viruses, and chemicals.

How long do water softeners last?

The lifetime of a water softener is decided by several factors, including the quality of the device, the level of maintenance, and the level of hardness. On average, a well-maintained water filter can last 10 to 15 years. However, some high-end models can last for 20 years or more.

How can I tell if my water softener needs maintenance?

When a water softener needs maintenance, the water flow slows down, the water gets harder, there are salt bridges or clumps of salt, or it makes strange sounds. If any of these things happen, an expert worker should be called to look at the gadget and fix it.

Can a water softener be used with a septic system?

Yes, a water softener can be used in conjunction with a septic system. But it’s important to choose the right kind of water filter and keep it in good shape if you don’t want it to hurt your system. Some softeners that use salt can make the sewage have more sodium, which can hurt the microorganisms in the septic tank. Because of this, you should use a water filter that is made for sewage systems.

Is it possible to over-soften water?

Yes, it is possible to over-soften water. When all of the hardness minerals in the water have been taken out, the pH level is too low, which can cause the pipes and fittings to rust. Also, water that has been treated too much can taste salty and make you tired.

Ready to get soft water? Contact us today by filling out the form below or giving us a call at 925-686-6788.

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Verified Customer Reviews

Gene H.
Gene H.
14:00 27 Apr 24
Arrived as scheduled, prompt, conscientious and knowledgeable technician. Thank you and hope he's the technician on my next scheduled service.
Danny Jackson
Danny Jackson
21:06 25 Apr 24
Tommy was on time, very courteous, thorough, and expedient. Got the job done, and cleaned everything up before he left.great experience
Danny J.
Danny J.
14:05 25 Apr 24
Tommy was on time, very courteous, thorough, and expedient. Got the job done, and cleaned everything up before he left.great experience
vincent duran
vincent duran
17:28 21 Apr 24
Great and very knowledgeable about his job. Explained the process before he started the job. Worth all 5 stars.
Marvin Teran
Marvin Teran
19:34 17 Apr 24
I’m impressed with Al
Max S.
Max S.
14:17 14 Apr 24
Had them install a kinetoco k5. The installation went well and they came by a couple times when the battery of the leak detector went working to fix it for...
Trish Brazil
Trish Brazil
17:32 12 Apr 24
Alfonso was on time, very informative, courteous and helpful. I continue to be impressed with AAA and their employees. A pleasure to work with.
Stephen B.
Stephen B.
11:37 12 Apr 24
Installation was two years ago. Everything went great.Salt delivery was very easy. On time and a friendly service,
Sarah Sandhu
Sarah Sandhu
21:16 09 Apr 24
Great and friendly services by AL skender and gerardo martinez do
Alicia Vaca
Alicia Vaca
22:32 08 Apr 24
Excellent experience with Nick and Gerardo! Our 22 year old Kinetico unit finally gave up the ghost Nick gave us an estimate and less than a week later Gerardo installed a new system with a drinking water filtration system. He was very... knowledgeable, professional and neat. They were both great to work with. This is my 3rd Kinetico home and my 4th water treatment system. I guess it’s fair to say that I can’t live without it!read more
Kevin Brown
Kevin Brown
21:57 06 Apr 24
Marcus gave us an detailed explanation of what was going on with the water in our home and broke down options clearly. He was fantastic and I can’t wait to get our new water system in place.
Jim M.
Jim M.
00:02 06 Apr 24
Our AAA Service Technician, Tommy Beardsley, always does an outstanding job servicing our soft water system. He is punctual, friendly, fast and efficient....
Jorge F.
Jorge F.
22:43 04 Apr 24
ATTACHMENT FOR DISTILLED MODELS: It is in my belief there's still a BELIEF in the World's Esthetics of Water Supply we have Globally mishandled by all...
Diane M.
Diane M.
10:59 26 Mar 24
Annual service of water purifying system.Punctual, professional,helpful.Was patient with my dogs sniffing around, very friendly. Put everything back under...
Tom Halloran
Tom Halloran
14:22 23 Mar 24
Always done in my absence and always done right with never a issue that raises concern.Thanks Alfonso ...
Priscilla W.
Priscilla W.
12:44 21 Mar 24
The service technician was professional, polite and arrived in a timely manner. He was knowledgeable about the product
Glenette A.
Glenette A.
13:42 15 Mar 24
AAA water systems is the ultimate provider for my water system. They are always very professional and are available to answer any questions I may have and...
Mike Brahney
Mike Brahney
15:26 13 Mar 24
Marcus was very informative and presented the products well.
Leonard Stenzel
Leonard Stenzel
17:27 11 Mar 24
Our Kinetico and K5 RO systems were installed today by the most outstanding technician I have met. Gerardo was extremely kind, polite, and professional for getting all this work accomplished in a superior fashion and excellent degree of... cleanliness. If you are considering soft water in your home, there is no better place to call than AAA Water Systems. Well Done to a very superb organization.In support of Annual sediment prefilter change, AAA Water Systems returned to our home. The experience, professional conduct, and attention to detail provided by Alfonso Camachadid and Johnathan was superb. Both men are a credit to the AAA Water System organization and deeply care about customer service and craft performance to the highest standards of excellence. If you are not using AAA Water Systems in your home, in my opinion, you are missing out on water service from the very best. Fantastic work, Alfonso and Johnathan.read more
林安安
林安安
19:55 01 Mar 24
The best water soften I have
Jennifer H.
Jennifer H.
15:20 29 Feb 24
Marcus was great! We are really happy with our water softener and already notice the difference on our appliances countertops even our skin and hair!
Robert Godfrey
Robert Godfrey
18:33 28 Feb 24
Excellent service and Derick had a great personality.
James Morgenroth
James Morgenroth
20:30 27 Feb 24
Always knowledgeable and professional. Wouldn’t trust anyone else with my well water.
Brown V.
Brown V.
16:58 27 Feb 24
Every single employee of AAA that I have interacted with is super kind, friendly and puts customer first. Unlike many other service companies AAA doesn't...
Michelle S.
Michelle S.
10:12 27 Feb 24
On the pricey side but you pay for quality and service. All of the service technicians I have interacted with are professional and knowledgeable and our...
Lenetta C.
Lenetta C.
08:21 21 Feb 24
The service was great, Cristobal was professional, he answered our questions during the assemble of the water system, and also after assembly he explained...
Nick S.
Nick S.
14:47 20 Feb 24
At our first house, we bought a collagen system, and it was as if we didn't even have a water softenerWe bought our current house in Brentwood back in...
S W
S W
21:05 17 Feb 24
AAA Water Systems is always on time and techs are always professional and respectful. Customer service is equally professional and appreciated.
Kim B.
Kim B.
13:09 15 Feb 24
This company is so amazing. I'm so glad I've had them for over 10 years and everything has been perfect. My soft water system is not run on electricity, but...
Alan J. P.
Alan J. P.
10:53 14 Feb 24
I received a text message when Tommy was on his way. He arrived early in the time window that I was given. Tommy was very professional and courteous. He...
Karl P.
Karl P.
22:05 13 Feb 24
Sam is the ultimate professional and just a great person overall! There’s not enough words that I can express to capture how well of a job he’s done for my home and family.In short, Sam had to work with myself and the builders of my home to... address a knocking sound that had nothing to do my water filtration system (But was involved just to make sure everything was free and clear from the work performed during the water filtration install by AAA). In addressing all of these variables, Sam just displayed the ultimate professionalism, while also having to drive out really far to my home for each visit (3-4 times).Today the issues were fully addressed/fixed. Thanks to Sam’s patience, diligence and just being a good hearted person, we were able to get to the bottom of everything.As it relates to my whole house water filtration and RO system, it is the best thing that has happened for my household. There’s been no issues and works as described by our excellent sales guys Al.Overall, AAA Water Systems is a great company that values excellent customer service (It’s truly a lost value/art these days). They go above and beyond to not only make sure that their customers are taken care of, but that their workmanship reflects the same quality.From Al (Salesperson) , to the installer, to Sam (Manager) and the owner Tony, they exemplify and exude all the qualities that you’d want in a company.Thanks again Sam! You are a true gentleman and GEM!read more
crystal bowles
crystal bowles
01:23 10 Feb 24
Start to finish best service ever…”highly recommend”Big thanks to Al in salesAnd Mr.martinez who did a clean instal
Anthony And Joan F.
Anthony And Joan F.
10:42 09 Feb 24
Always great service and fast response. I have had their system for over 11 years and it has worked perfectly.
Felipe Villanueva
Felipe Villanueva
17:07 06 Feb 24
Dylan's exceptional support and patience in explaining the current local water issue, including the presence of cancer-causing contaminants, and emphasizing the critical importance of clean water made a profound impact on my family and me. We were... deeply convinced that we decided to make an investment right away. Dylan expertly tailored a solution that perfectly matched our budget while effectively addressing the health risks posed by these contaminants.We also received visit from their management team to ensure a flawless installation process, which exceeded my expectations. This level of extended service was nothing short of extraordinary, and the installation proceeded seamlessly.When I had questions about consuming RO (Reverse Osmosis) water to eliminate these cancer-causing contaminants, they addressed them promptly and thoroughly. AAA doesn't merely sell water filtration systems; they deliver top-tier service while safeguarding the health and well-being of our family.Moreover, the added benefit of drinking water with peace of mind and experiencing the delightful taste of water that rivals bottled water has been a pleasant surprise. We had no idea water could taste this good, making every sip as enjoyable as bottled water.My only 'issue' now is that regular water doesn't feel or taste the same anymore. This experience has turned me into a water snob – I can't help but feel a tad paranoid. I am now accustomed to the highest standard of filtered water at home that it's hard to trust anything else!read more
Karyn Royce
Karyn Royce
22:55 05 Feb 24
DON DID A FANTASTIC INSTALLATION OF MY NEW R/O SYSTEM AND PERFORMED EXCELLENT SERVICE TO MY WATER SOFTENER AND FILLED WITH THE SALT I PURCHASED. I RECOMMEND AAA WATER SYSTEMS.
Amit Halder
Amit Halder
00:36 03 Feb 24
The best water filter company in the US. Extremely professional. Always on time and their pricing is one of the best for what they offer
Suman Pain
Suman Pain
20:32 02 Feb 24
Quick problem detection and fix. Professional service with great communication
Robin W.
Robin W.
13:40 02 Feb 24
Great Service and AAA text and notify me that my systems was due for annual maintenance and Technician was professional and friendly. Will definitely...
Very professional and knowledgeable on the product. Was willing to share knowledge on issues that can encounter and remedies or prevention towards it.Very approachable. Has vast amount of teaching experience especially letting his trainee learn the... right way.All in all, very satisfied with the service!read more
Carlos Agurto
Carlos Agurto
17:41 31 Jan 24
Very helpful company. The sales rep very honest and help full in helping us understand our water quality. The installer is a person that works with the company and not a sub-contractor which is great. The installer did everything that was scheduled... and did and excellent job with the install. He keep his work area very clean and organized and left no trash or or mess after wards. Super respectful and easy to work with.read more
Preston Mitchell
Preston Mitchell
02:26 26 Jan 24
The staff at AAA Water are great. The service was great. No complaints.
Ming Zeng
Ming Zeng
17:09 22 Jan 24
Great service and the staff is professional, inspecting carefully and explaining rationale logically.
rams4680
rams4680
05:22 21 Jan 24
Extremely happy with the service provided by Alfonso fromAAA water systems . He was very courteous and did a good job replacing all the filters and cleaning our water system . We have had a great experience with using AAA water systems for more... than 10 years and I would highly recommend them to anyone needing a good water filtration system for their residential unit !! .read more
Manuel Tongco
Manuel Tongco
17:45 18 Jan 24
Tommy came over today, 8/15/2023, to service my softwater system, and as everyone at AAA Water Systems, Tommy is very pleasant, polite, patient, professional, and knowledgeable.He made the customer feel valued, and an ease to get the service done... in no time. Thanks Tommy!read more
S W
S W
21:58 17 Jan 24
Tommy was great!
Stacey Moro
Stacey Moro
20:12 15 Jan 24
Service guys were very friendly helpful and a pleasure to work with
Lorraine Crussell
Lorraine Crussell
18:49 15 Jan 24
Tony worked with us to customize the filtration system to our needs and budget for our well water. Gerardo did a great job on the installation. Great customer service all around. Highly recommend.
narendra b
narendra b
20:26 05 Jan 24
Excellent service by the technician Tommy Berdsley
James Austin
James Austin
18:33 04 Jan 24
Highest quality professionals everytime. This is a true case of you get what you pay for.
Janice Fallago
Janice Fallago
23:39 03 Jan 24
For months I have been looking for a water filtration system. I was able to schedule an appointment with their sales Rep Dylan. He was on time and answered all of my questions on their system. They have a unique product that does not require a... drain or an electrical outlet. The company also does their own installation as well which is very convenient.The installation process took 5.5 hours. Gerardo was very punctual and did a great job. He wore shoe covers inside the house during the installation. The tank outside had certain HOA requirements and he was able to complete the installation. Overall the service was great and I can already taste the difference in our water.read more
Joni Smith
Joni Smith
18:30 19 Dec 23
Great service and helpful
Kelly Calapp
Kelly Calapp
19:38 15 Dec 23
Great company to work with. Helped us to solve our hard water problems that have been plaguing us for years. Highly recommend!
Gregg McEntee
Gregg McEntee
18:11 12 Dec 23
Sean did an excellent job.He was expedient, friendly, and professional. He is an asset to the company.
Gilbert Guerrero
Gilbert Guerrero
02:31 01 Dec 23
Tommy, aside from being courteous and professional, is highly knowledgeable about the services and products that AAA Kinetico provides. Every service provided was explained clearly as expected. A great service! Thank you.
Kevin Ryan
Kevin Ryan
22:37 27 Nov 23
Timely, courteous, respectful, clean, and nice workmanship
Marianne Sparks
Marianne Sparks
00:25 18 Nov 23
Al was very knowledgeable and patient during the entire experience.
Don L.
Don L.
10:59 15 Nov 23
TOP NOTCH COMPANY WITH HIGHLY QUALIFIED SERVICE TECHNICIANS. Tommy Beardsley provided service for our Kinetico treatment system today. On time....
maritza merino
maritza merino
21:58 09 Nov 23
excellent service, very experienced and explained everything in detail, excellent customer service!👍
Rosalind Chin
Rosalind Chin
22:11 06 Nov 23
Alfonso is on time, polite and professional. He knows what he is doing, works fast and knowledgeable. I highly recommend this company for any water treatment or softener.
MANAS PULIPATI
MANAS PULIPATI
06:33 04 Nov 23
I recently purchased Water purifier and water conditioner from AAA systems and the customer service provided from start to end of the process is excellent.I placed a water test request online and within 24 hours, Dylin scheduled a time for initial... visit and explained about various products. He is also available over the phone later on and patiently answered all the questions I asked.They listened to my requirements and suggested the correct products as per my usage. Once the products are purchased, the same day I received a call from technician and they scheduled a date for installation.I'm very satisfied with AAA water systems and also recommend using their products and service.read more
Manjula Balaji
Manjula Balaji
20:41 27 Oct 23
Tommy Beardsley did an excellent RO and softner service. He clarified all my RO questions and he was very informative, polite and friendly.
Donald Harwood
Donald Harwood
19:40 27 Oct 23
Service was great Tommy was very knowledgeable and knew his way around a reverse osmosis system. We appreciate AAA as a company, they have been our go too for 26+ years. 3 thumbs up foe AAA Water Systems.
Sandeep Sayal
Sandeep Sayal
17:04 27 Oct 23
Seamless experience with the installation and follow up. Highly recommended.
Ty B.
Ty B.
11:47 20 Oct 23
AAA Water has the very best employees,from office to field services.Jessica Martin was just " AMAZING, PROFESSIONAL AND KNOWLEDGEABLE!
Kev_R
Kev_R
23:42 13 Oct 23
Alfonso was our technician for our service. From arrival to completion of the task, his service was Superior!
Ares
Ares
20:05 13 Oct 23
Tommy Beardsley is a very knowledgeable and nice technician. Glad to receive help from him.
Tony & Debra Lonso
Tony & Debra Lonso
17:50 09 Oct 23
The presentation was excellent and very informative. All questions were answered and we were given more information than we could have asked.
Valliappan L.
Valliappan L.
06:47 09 Oct 23
We recently just moved into a new home where the water was extremely hard. We knew we needed to install some sort of water system to treat our water before...
Jim M.
Jim M.
21:27 07 Oct 23
We had our salt delivery and routine maintenance conducted on our water softening system yesterday. Tommy Beardsley did an outstanding job. As is always the case, he was punctual, friendly and very efficient! I always appreciate the fact that he... checks the water quality and examines the seals and the functionality of the equipment. We are so thankful that we purchased our water softening system from AAA Water Systems. We've had the system for over four years now and it has performed without issue! Thanks again, Tommy. See you next time!read more
Shannon Fong
Shannon Fong
20:09 03 Oct 23
Very professional and kept area of work clean.
Jennifer Hekking
Jennifer Hekking
21:24 18 Sep 23
Prompt Polite Professional … looking forward to seeing the changes in our water quality taste and cleaning.
Linda Lay
Linda Lay
20:15 08 Sep 23
Marqus came to our house to do the water test and demonstrate the water quality. It really helped me understand how hard and how much chloride in the water. He explained all the options for the water filter system patiently. Will definitely... recommend their service!read more
Timijean Woodside
Timijean Woodside
02:43 08 Sep 23
As always they did not disappoint.
Guy Sandahl
Guy Sandahl
01:53 07 Sep 23
Install went smooth as silk very professional
Dorothy M.
Dorothy M.
12:26 30 Aug 23
Last year they installed a water softener along with an under sink purification system (for drinking water) Darik came today to service the filters under...
Del Ramos
Del Ramos
03:39 24 Aug 23
Excellent work. Explain to us what’s going on with our system .
Jason Johnston
Jason Johnston
15:35 20 Aug 23
Al was very thorough and professional. My wife and I were very impressed with his product knowledge and overall knowledge of the industry. Also Al is very polite, friendly, personable, and fun to talk to.
Tommy is very friendly and professional. Took his time and explained everything he was doing and again when he was finished.
Dr. Hawkins
Dr. Hawkins
20:46 11 Aug 23
Service Technician Mr. Sean provided "top tier" customer service while servicing my water system. His depth of knowledge is apparent. He answered all of my questions and throughly explained my water system.
Antoine Hawkins
Antoine Hawkins
20:39 11 Aug 23
Sean Pickett provided exceptional customer service. His depth of knowledge and ability to go over the essential components of my water system is a testament to his great knowledge base and willingness to build customer capacity. Kudos to Mr. Sean!
fonda rahbar
fonda rahbar
21:11 10 Aug 23
We had our water softener and RO system installed by Oscar Rios Moran from AAA Kinetico Water System. He did an excellent job with installation! He was very courteous, knowledgeable and thorough. We are very pleased with our new water system. Thank... you Oscar and AAA Water System.I also would like to thank Al Skender, our service advisor from AAA Kinetico. He was very professional and took the time to test and verify our water condition. He was highly knowledgeable and answered all the questions I had. Once the installation was done, he came back to follow up to check on the water pressure to make sure everything runs properly. We highly recommend Al Skender and this company. Thank you so much!read more
Emilia Bejarano
Emilia Bejarano
19:13 10 Aug 23
Un trabajo amazing del Technicians Tommy Beardsley thanks you forexelente trabajo les recomiendoAAA WATER SYSTEMS.!!!
Hilary Lerner
Hilary Lerner
16:45 04 Aug 23
Very friendly and explained everything
Aaron Lantrip
Aaron Lantrip
23:58 28 Jul 23
Great service. Friendly tech. That is why I will always recommend AAA Water. Thanks Tony and the team for all that you do
Joe Concepcion
Joe Concepcion
20:09 19 Jul 23
Sean was professional, very knowledgeable and skillful in servicing the water filtering system. Great Job Sean, and Thank You!
Nick & Jenna White
Nick & Jenna White
19:48 17 Jul 23
Sean was awesome! Great service, very knowledgeable and took time to help us with our questions
Lstasha R.
Lstasha R.
19:36 14 Jul 23
Had my system installed about 8 months ago. I've been happy with the system overall, feel like it's a great investment. Called them out due to a decrease in...
Andrea Garcia
Andrea Garcia
19:08 14 Jul 23
We have had our water system with AAA for many years. The service is always the best. They show up on time, send you a picture of the technician before he arrives.
Rza Safaei
Rza Safaei
01:08 14 Jul 23
Wonderful customer service
JoAnne Coutrakon
JoAnne Coutrakon
22:12 13 Jul 23
He was very friendly and answered all my questions.
David Stone
David Stone
23:16 12 Jul 23
Great technician!
Krish
Krish
20:04 07 Jul 23
Just completed the yearly maintenance services. Technician reached within the scheduled window and explain it well. He took care of cleaning up everything including water etc.
Mozell Quarles
Mozell Quarles
18:34 05 Jul 23
Wes is a dedicated technician. He was prompt and knowledgeable.
Alex R.
Alex R.
15:03 24 Jun 23
It was time to replace our old Kinetico water softener system and Soni came today, explained our options and helped us with decide with best option for us....
Cathy M
Cathy M
16:54 22 Jun 23
Wonderful staff. System works beautifully. A good investment!
Yousef Latifi
Yousef Latifi
19:53 20 Jun 23
Oscar was excellent and made sure to do the job properly and professionally. He was also knowledgeable and helped answer any questions related to the RO or Softner.I would like to give a big Thank You to Seth Stephenson who came to my home and... introduced me to Kinetico by AAA Water Systems. A few weeks prior to calling Seth I had already committed to ECOWATER systems from COSTCO however since their installation was pushed to late June I had some time for more research.Thank goodness I did as my neighbor mentioned about the Kinetico Softner and RO from AAA Water Systems. My neighbor mentioned that they had their Kinetico softner and RO for 10 years and were still loving it. My main concerns were reliability, warranty, and the cost of maintenance. When Seth came and did his presentation he was very honest with me and knowledgeable. He was not trying to make a quick sell or steer me away from ECOWATER by bad mouthing them. However everything he explained seemed to have more PROs Vs. CONs when comparing it to the ECOWATER Systems.I was really impressed with Seths professionalism and how he eased all of my concerns with the maintenance and reliability of both the Kinetico Softner & RO. Since the install was complete I had a few minor issues but Seth was there for me checking up and making sure everything was being taken care of. He would call me regularly and even off work hours to handle the issues by placing calls and sending the right team members to fix the issues. With his dedicated service and how he treated me I would gladly recommend him and Kinetico by AAA Water Systems to all my family and friends.Seth really proved that he values his relationship with his customers and wants AAA waters to always live up to it’s high standards of service and reliability. Thank you again Seth as I look forward to continuing our business relationship for many more years.read more
Yeon Jin Kim
Yeon Jin Kim
17:26 05 Jun 23
The technician arrived on time, inspected the condition of all the machines, and kindly explained their usage. Thanks
Kathy Babich
Kathy Babich
21:24 23 May 23
Representative was well prepared, well organized presentation specific for our home and concerns.
tamara pagliari
tamara pagliari
20:08 23 May 23
Excellent work, showed up on time, efficient and left everything nice and neat
John Ham
John Ham
20:18 17 May 23
Royce is very friendly and knowledgeable. He took the time to explain the individual components of my reverse osmosis system. He also filled up the salt reservoir for my soft water system and answered all of my questions about that system. I trust... that my water system is being cared for by professionals.5/17/2023Royce came by today to deliver salt for my softener system. I described loss of water pressure in my kitchen sink that occurs recently. He took a look and was able to resolve the issue in minutes. He’s super helpful and I appreciate how he goes the extra mile to help out.read more
Jeff W.
Jeff W.
22:01 15 Nov 22
So get this - we had a Kinetico system + RO system installed when we moved in to our home when it was built, and it just failed completely two months ago....
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