Welcome to Your System

Thank you for choosing AAA Water Systems for your water treatment needs. Below you will find some important information regarding your new equipment.

Please note: while your specific installation may look different, the instructions remain the same.

How to shut off your drinking water system:

System On: Turn the blue valve that is at the front of the system parallel to the tubing.

System Off: Turn the blue valve that is at the front of the system perpendicular to the tubing.

How to reset your leak detector:

1. Wipe the sensor on back of leak detector completely dry as well as location surround leak detector.

2. Hold the “off – close” button for 3 seconds until alarm turns off.

3. Hold the “on – start” button for 3 seconds until a chime is made indicating the leak detector is operating again.

How to shut off a 3-way bypass:

In Service = Soft Water is being sent to your home.

Bypassed = System is bypassed and hard water is being sent to your home.

Water Off = No water is being sent to your home or your equipment.

How to shut off a Mach bypass:

Green = Soft Water is being sent to your home.

Yellow = System is bypassed and hard water is being sent to your home.

Red = No water is being sent to your home or your equipment.

Frequently asked questions:

How do I know when I need salt and how often should I refill the brine tank?

Lift the lid of the brine tank to check the level of salt. If you can see water, it is time to add salt. You can add salt anytime there is enough room to accommodate at least one bag. However, keep in mind that keeping the brine tank completely full of salt can contribute to salt bridging.

How often do I need to service my equipment?

Some pieces of equipment are conveniently metered and will reduce pressure, letting you know when they need to be serviced. Generally, AAA Water Systems recommends the following;

Drinking water systems: once a year.
Organic filters: once every three years.
Additional filters: every six months – year.

Note: your water softener does not require service on the unit, only an occasional filling of the brine tank.

How do I know my equipment is working?

There are a few signs that your system is operating correctly. Often, when water is actively being used in the home, you will hear the sound of water travelling through the tanks. If you hear a louder hum and water being drained, then you are likely hearing your system regenerating.

Remember: If you do not notice any of the above occurring or you hear the system regenerating for an extended period of time and are noticing changes in your water that are not consistent with soft water and/or purified water, contact us by filling out this form or give us a call at 925-686-6788!