Welcome to Your System

Thank you for choosing AAA Water Systems for your water treatment needs. Below you will find some important information regarding your new equipment.

Please note: while your specific installation may look different, the instructions remain the same.

How to shut off your drinking water system

System On

Turn the blue valve that is at the front of the system parallel to the tubing.

System Off:

Turn the blue valve that is at the front of the system perpendicular to the tubing.

How to reset your leak detector:

1. Wipe the sensor on back of leak detector completely dry as well as location surround leak detector.

2. Hold the “off – close” button for 3 seconds until alarm turns off.

3. Hold the “on – start” button for 3 seconds until a chime is made indicating the leak detector is operating again.

How to shut off a 3-way bypass

In Service

In Service = Soft Water is being sent to your home.

Bypassed

Bypassed = System is bypassed and hard water is being sent to your home.

Water Off

Water Off = No water is being sent to your home or your equipment.

How to shut off a Mach bypass

Green

Green = Soft Water is being sent to your home.

Yellow

Yellow = System is bypassed and hard water is being sent to your home.

Red

Red = No water is being sent to your home or your equipment.

Frequent Questions

How do I know when I need salt and how often should I refill the brine tank?

Lift the lid of the brine tank to check the level of salt. If you can see water, it is time to add salt. You can add salt anytime there is enough room to accommodate at least one bag. However, keep in mind that keeping the brine tank completely full of salt can contribute to salt bridging.

How often do I need to service my equipment?

Some pieces of equipment are conveniently metered and will reduce pressure, letting you know when they need to be serviced. Generally, AAA Water Systems recommends the following;

Drinking water systems: once a year.
Organic filters: once every three years.
Additional filters: every six months – year.

Note: your water softener does not require service on the unit, only an occasional filling of the brine tank.

How do I know my equipment is working?

There are a few signs that your system is operating correctly. Often, when water is actively being used in the home, you will hear the sound of water travelling through the tanks. If you hear a louder hum and water being drained, then you are likely hearing your system regenerating.

Remember: If you do not notice any of the above occurring or you hear the system regenerating for an extended period of time and are noticing changes in your water that are not consistent with soft water and/or purified water, contact us by filling out this form or give us a call at 510-983-3389!

We promise to never share, rent, or sell your information.

Verified Customer Reviews

Joe Concepcion

Sean was professional, very knowledgeable and skillful in servicing the water filtering system. Great Job Sean, and Thank You!

Y H

We have been using AAA products and services for several years. We never have any problems with them. Good company and service also hired good technicians.

S W

Tommy was great!

Angelina S.

My parents had been living with water that tested high in calcium and nitrate levels past legal limits. They'd been living under these horrid conditions for 3 years. My father AND mother started seeing skin & health issues from it. I recently moved in and pin pointed it to the water. It didn't taste right or feel right to me, also I started developing a rash.We contacted AAA water systems and they quickly came by and did their inspection/evaluation. (Forgot his name) He came out and spent hours with us as well as time on the phone with the house owner telling them how serious the situation was.He advocated and fought for us. After some time the house owner decided to go with their services. AAA came out and made sure everything was installed properly and took their time explaining necessary details. Almost immediately a difference was noticed. Unfortunately, my parents need to bring their skin & health issues with their doctors but getting the water fixed was a start that we needed towards getting them better. They are very customer driven, professional, and take their time to make sure everything is taken care of. They definitely go above and beyond. Thank you! You guys helped turn around a lot of things for my parents just by helping with their water.

Donald Grimm

Oscar Rios Maran was excellent with the installation of our Reverse Osmosis and update to our water softener. Oscar was very respectful and showed pride in his work. AAA water systems should make every effort to retain Oscar as an employee.

Jeremy Travis

I appreciate how well AAA operates their business, keeps records, and their customer service folks understand their prosucta. Darik Miller was great in all ways…..professional, technically sound and personable.

Shi ..

Alfonso Camacho provided great service today for filter change to our water system that we have to do every 3 years. He was very professional. He answered...

Donna Ryan

Marvin Rama (AsianWhale)

Very professional and knowledgeable on the product. Was willing to share knowledge on issues that you can encounter and remedies towards it.Very approachable. Has vast amount of teaching experience.All in all, very satisfied with the service!

Jerry Orosco

Scott has always been a great representative of Kinetico water systems. We have been very happy customers for over 30 years! Scott installed a Kinetico soft water system in our first home and he was very conscious in his quality of work, which showed back then and the quality of his installation of our new R/O system today was top notch! It’s always a pleasure to talk with Scott and he’s a very knowledgeable employee of AAA Water Systems. Thank you!

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